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Privacy Policy
Effective Date: December 25, 2024
Last Updated: December 25, 2024
Introduction
Symtrace ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our streaming platform.
Information We Collect
Account Information
- Username and display name
- Email address
- Profile picture and bio
- Authentication credentials
Google User Data (OAuth Integration)
When you sign in with Google, we access and collect the following information from your Google account:
- Email address: Used for account identification and login authentication
- Basic profile information: Your name and profile picture from Google
- Google user ID: A unique identifier to link your Google account with our platform
We only request access to basic profile information and email address (OAuth scopes: "email profile"). We do not access your Google Drive, Gmail, Calendar, or any other Google services beyond basic profile data.
Streaming Data
- Stream titles and descriptions
- Broadcast content and metadata
- Chat messages and interactions
- Viewer analytics and engagement metrics
Payment Information
- Subscription and donation data
- Payment method details (processed securely by Stripe)
- Transaction history and earnings
How We Use Your Information
We use your information to:
- Provide and improve our streaming services
- Process payments and subscriptions
- Personalize your experience
- Communicate with you about our services
- Ensure platform security and prevent abuse
- Comply with legal obligations
Google User Data Usage
Specifically for Google user data, we use the information to:
- Authentication: Your Google email serves as your unique account identifier for secure login
- Profile Creation: Your name and profile picture are used to create and display your public streaming profile
- Account Management: Link your Google account with our platform for seamless access
- Communication: Send account-related notifications to your email address
We do not use Google user data for advertising, marketing to third parties, or any purpose unrelated to our core streaming platform functionality.
Data Storage & Protection
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for sensitive data
- Secure authentication protocols
- Regular security audits and updates
- Limited access controls for our team
Google User Data Protection
Google user data receives additional protection measures:
- Encrypted Storage: All Google user data is encrypted at rest in our Supabase database
- Secure Transmission: OAuth tokens and user data are transmitted over HTTPS/TLS
- Access Controls: Only authorized platform functions can access Google user data
- Regular Audits: We regularly review access patterns and security measures
Data Sharing with Third Parties
We integrate with trusted third-party services and share data only as necessary for platform functionality:
- Supabase: Database and authentication services - stores your profile data and account information
- Stripe: Payment processing and subscription management - receives necessary payment information
- Cloudflare: Content delivery and security - processes network requests for performance
Google User Data Sharing
We do not share Google user data with any third parties except:
- Supabase: Your Google email and profile information are stored in our secure database for account management
- Legal Compliance: Only when required by law, court orders, or regulatory authorities
We do not sell, rent, or provide Google user data to advertisers, marketers, or any other third parties for commercial purposes.
Data Retention & Deletion
We retain your data according to the following policies:
- Active Accounts: Data is retained while your account remains active
- Inactive Accounts: Account data is deleted after 2 years of inactivity
- Google User Data: Deleted immediately when you disconnect your Google account or delete your platform account
- Legal Requirements: Some data may be retained longer if required by law
User Deletion Requests
You can request deletion of your data by:
- Deleting your account through platform settings
- Contacting us at [email protected]
- Disconnecting your Google account from your profile settings
Data deletion requests are processed within 30 days, and you will receive confirmation once completed.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
- Revoke Google OAuth permissions at any time
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
[email protected]
Note: With 6Am love. Symtrace.