1. Introduction
This Cookies Policy explains how Symtrace ("we", "us", or "our") uses cookies and similar technologies when you visit our website and streaming platform. This policy explains what these technologies are, why we use them, and your rights to control our use of them.
🍪 What are cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us make our website work better for you and provide analytics about how our site is used.
2. Types of Cookies We Use
Essential Cookies (Strictly Necessary)
These cookies are necessary for our website to function properly and cannot be disabled:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_token | Maintains user authentication and login state | Session |
| csrf_token | Security protection against cross-site request forgery | Session |
| stream_preferences | Remembers your streaming quality and audio settings | 30 days |
Analytics Cookies
These cookies help us understand how visitors interact with our website:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _analytics_session | Tracks page views and user interactions for site improvements | 24 hours |
| performance_metrics | Monitors website performance and loading times | 7 days |
Functional Cookies
These cookies enable enhanced functionality and personalization:
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Remembers your language, theme, and display preferences | 1 year |
| notification_settings | Stores your notification and alert preferences | 6 months |
3. Third-Party Cookies
We may use third-party services that set their own cookies:
- Supabase: Authentication and database services
- Stripe: Payment processing and subscription management
- Google OAuth: Social login functionality
These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies for more information.
4. Your Cookie Choices
Managing Cookies
You can control cookies through:
- Browser Settings: Most browsers allow you to refuse or delete cookies
- Our Cookie Settings: Use our cookie preference center (if available)
- Opt-out Links: Some third-party services provide direct opt-out options
⚠️ Important Note
Disabling certain cookies may impact your experience on our platform. Essential cookies cannot be disabled as they are necessary for the website to function.
Browser-Specific Instructions
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Preferences → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Site Permissions → Cookies
5. Data Protection and Privacy
Our use of cookies is governed by our Privacy Policy and complies with:
- General Data Protection Regulation (GDPR)
- ePrivacy Directive
- Spanish Data Protection Law (LOPDGDD)
- Information Society Services Law (LSSI-CE)
6. Updates to This Policy
We may update this Cookies Policy periodically. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy regularly.
7. Contact Information
If you have questions about our use of cookies or this policy, please contact us:
- Email: [email protected]
- Website: Contact form on our main website
🛡️ Your Rights
Under GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, including data collected through cookies.